Spadigo Privacy Policy

Last updated: May 13, 2026

This Privacy Policy explains how Spadigo and Evomind Systems Inc. ("Spadigo", "we", "us", or "our") collect, use, disclose, and protect personal information when you use our website, web application, mobile application, and related services (collectively, the "Platform").

Spadigo is a software platform for beauty and wellness businesses, including salons, spas, clinics, and mobile service teams. We process data to deliver scheduling, customer management, payments, communications, and related business features.

1. Who Controls Your Data

The data controller for personal information described in this policy is Evomind Systems Inc. For privacy requests, contact us at info@evomindsystems.com.

2. Information We Collect

Information collected automatically

Date and time of access, pages viewed, and session duration.
IP address, browser type/version, device identifiers, and operating system.
Referring URLs and interaction data used for performance and security monitoring.

Information you provide

Account details such as name, email, phone number, business details, and login credentials.
Appointment data such as customer details, services, staff assignment, notes, and booking times.
Customer records you create, including contact details and communication preferences.
Messages sent through the Platform, including SMS campaign and support request content.
Gift card and promotion information used to issue, redeem, and manage balances.

Payment information

Payment card data is processed by our payment providers (including Stripe integrations) and is not stored in full on our systems. We may store payment metadata such as payment method type, status, and transaction references.

3. How We Use Information

Provide and operate the Platform, including scheduling, customer management, and reporting.
Authenticate users and secure accounts.
Process transactions, subscriptions, refunds, and gift card operations.
Send operational notifications (for example booking updates, receipts, and account alerts).
Provide customer support and troubleshoot issues.
Improve product performance, reliability, and user experience.
Prevent fraud, abuse, and unauthorized access.
Comply with legal obligations and enforce our terms.

4. Legal Bases for Processing

Where applicable law requires a legal basis, we rely on one or more of the following:

Performance of a contract.
Legitimate interests (for example service security and product improvement).
Consent (for example certain marketing communications or optional cookies).
Compliance with legal obligations.

5. How We Share Information

We do not sell personal information. We may share information with:

Service providers that help us run the Platform (hosting, analytics, messaging, support, payments).
Integrated partners you choose to connect (for example payment processors and third-party tools).
Authorities or other parties when required by law or to protect rights, safety, and security.
Corporate successors in connection with a merger, acquisition, restructuring, or asset transfer.

6. International Transfers

Your information may be processed in countries other than your own. Where required, we use contractual and organizational safeguards for cross-border transfers.

7. Data Retention

We retain personal information for as long as needed to provide services, satisfy legal and accounting obligations, resolve disputes, and enforce agreements. Retention periods vary by data type and use.

8. Cookies and Similar Technologies

We use cookies and similar tools for authentication, preferences, analytics, and service improvement. Some cookies are required for core functionality. You can control non-essential cookies through browser settings and, where available, consent tools.

9. Your Privacy Rights

Depending on your location, you may have rights to:

Access, correct, or delete personal information.
Object to or restrict certain processing.
Withdraw consent where processing is based on consent.
Receive a portable copy of certain data.
Appeal decisions or lodge a complaint with a regulator.

To make a request, email info@evomindsystems.com. We may need to verify your identity before fulfilling a request.

10. Children's Privacy

Our Platform is intended for business and adult users. We do not knowingly collect personal information directly from children without required authorization.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and update the "Last updated" date.